Our activities

Our activities primarily focus on improving the day-to-day operational performance of local water utilities by building capacity at individual and organisational level. We deploy our experts within the organisation of the local utility, alongside their peers. Depending on the main challenges and on the terms and conditions of the contractual arrangements, our experts assume the role of manager, operator and/or consultant.

Some of the main features of our projects are:

  • Focus on piped water supply (either urban or rural) and sanitation
  • Focus on operational performance of water/sanitation utilities
  • Focus on capacity-building and transfer of knowledge and expertise
  • Focus on the real needs of the utility, based on joint assessments
  • Combine human resources with operational investments.

We distinguish three types of activities. These are briefly discussed below, while details on our individual projects are presented under our project references.

Public-Private Partnerships

Aquanet can enter into a service, management or lease contract with a local water utility or asset holding entity. Typically, these contract are awarded after a public tender and often form part of an on-going sector reform programme with financial support from an International Financing Institution.

Aquanet is involved in lease contracts for rural piped water supply in North-Western Rwanda.

Water Operator Partnerships

Water Operator Partnerships (WOPs) are arrangements in which water utilities cooperate and share their experience and knowledge on a not-for-profit basis. WOPs are promoted by the UN Secretary-General’s Advisory Board on Water and Sanitation (UNSGAB). The reasoning behind WOPs is that water utilities can learn from more experienced, better performing colleagues. WOPs are typically developed based on a joint assessment of the needs of the recipient utility and the available expertise of the cooperating utility. WOPs generally allow for the design of a flexible support programme that responds to the actual performance improvement achieved over time by the recipient utility. Typical topics included in WOPs are: Water Safety Plans, Asset Management, Non-Revenue Water, GIS, hydraulic modelling, Customer Relation Management, MIS, Financial Planning & Control, HRM and Organisational Structure. WOPs are typically financed by the cooperating utilities in combination with financing from bi- or multilateral donor organisations. Aquanet is in a position to make substantial financial contributions towards the development and implementation of WOPs.

Aquanet is currently involved in Water Operator Partnerships in Rwanda and Kenya.

Consultancy and Technical Assistance

Our consultancy and technical assistance activities typically respond to public tenders launched by local sector institutions with financing from international financing institutions. Aquanet not only avails of experienced staff but also has an extensive network of international and local consultancy firms. As such, Aquanet is well positioned to form teams of experts that cater for the expertise required under the terms of reference for specific assignments. Over the past number of years, Aquanet has contributed to TA-assignments in various countries in Africa and Central and Eastern Europe. These assignments were financed by institutions such as the World Bank (WB), the European Investment Bank (EIB), the European Bank for Reconstruction and Development (EBRD) and the African Development Bank (ADB).

Aquanet is regularly involved in TA-activities within the framework of public-private partnerships in the drinking water sector. These activities include the formulation of water sector reform policies, the creation of new sector institutions, the definition of PPP-frameworks and the preparation of PPP-transactions.

Aquanet is currently involved in TA-projects in Moldova, Romania and Senegal.